Never been properly shown how Word works? You're in very good company.
NETCONFIG's basic Microsoft Word training is a one-day, hands-on class for beginners. You'll learn to create, edit, format, proofread and print everyday documents in Microsoft 365 Word. No Word experience needed, just basic computer skills and a willingness to click things.
If any of these sound familiar, this is your course:
Nobody gets laughed at here. Our classes are friendly and relaxed, questions are encouraged (even the "silly" ones, which are usually the best ones), and you'll practise on real, everyday documents.
Already comfortable with tables, styles and headers? Jump to Word Level 2 (Intermediate).
Seven practical modules, each building on the last. By home time you'll have created, formatted and printed a proper document yourself.
Bexie's tip: Ctrl + Z undoes almost anything. Sadly, not Monday mornings.
Meet Keshnie. Keshnie has spent 10+ years helping people go from "Where's the save button?" to "Watch me build a table of contents." She has trained 1,000+ people, one-on-one and in groups, and she's famously patient.
Keep the momentum going. Here's where to head next.
No. If you can use a mouse and keyboard and open a folder in Windows, you're ready. We start from the very first screen.
Microsoft 365 Word, the version most workplaces use today. The skills also apply to Word 2021 and 2024. Microsoft stopped supporting Word 2016 and 2019 on 14 October 2025, so if you're still on those, tell us when you book and we can help you move across safely.
One day.
At our office at 28 Essex Terrace, Westville, Durban; at your workplace, or online. We provide support throughout South Africa via dedicated technicians.
Yes. Choose an Attendance Certificate, or a Certificate of Competency if you complete a short practical assessment at the end of the day.
Our courseware is aligned to SAQA unit standard
We quote on request.
Word Level 2 (Intermediate), then Level 3 (Advanced). Not sure which level fits? Send us a quick note and we'll help you choose.
Tell us who's coming and what suits you. We'll confirm dates, venue and price, with no pressure and no jargon.