PREVIEW – Basic Microsoft Word Training (Level 1) Durban | NETCONFIG

Basic Microsoft Word Training (Level 1)

Never been properly shown how Word works? You're in very good company.

NETCONFIG's basic Microsoft Word training is a one-day, hands-on class for beginners. You'll learn to create, edit, format, proofread and print everyday documents in Microsoft 365 Word. No Word experience needed, just basic computer skills and a willingness to click things.

  • 1 day
  • Beginner
  • Microsoft 365 Word
  • Certificate included
Book your spot See what you'll learn

Course at a glance

Duration
1 day
Level
Beginner (Level 1 of 3)
Version
Microsoft 365 Word (skills carry over to Word 2021 and 2024)
Where
Our Westville office, your workplace or online
Class size
Group or one-on-one
Certificate
Attendance Certificate or Certificate of Competency
Price
Quotes on request
Next dates
We'll schedule around you

Is this course for you?

If any of these sound familiar, this is your course:

  • You line things up with the spacebar and pray nothing moves.
  • Your page numbers start on the wrong page (or don't start at all).
  • You copy last year's document and type over it, because starting fresh feels risky.
  • You're new to a role, or returning to work, and want to feel confident from day one.
  • Someone said "just pop it in a Word doc" and you smiled and nodded.

Nobody gets laughed at here. Our classes are friendly and relaxed, questions are encouraged (even the "silly" ones, which are usually the best ones), and you'll practise on real, everyday documents.

Already comfortable with tables, styles and headers? Jump to Word Level 2 (Intermediate).

A delegate smiling while learning Microsoft Word at a desk

What you'll learn in our basic Microsoft Word training

Seven practical modules, each building on the last. By home time you'll have created, formatted and printed a proper document yourself.

  1. Module 1

    Find your way around Word

    • The Word screen and the Ribbon: tabs, groups and contextual tabs
    • The File menu and Quick Access Toolbar
    • Views, zoom and showing formatting marks
    • The mini toolbar, status bar and getting help
  2. Module 2

    Create and save a document

    • Typing in a blank document
    • Automatic spelling and grammar checks
    • Moving around and selecting text quickly
    • Saving, closing and opening files safely
  3. Module 3

    Edit with confidence

    • Default font, language and line spacing
    • Delete, Undo, move and copy text
    • Collect and paste with the Clipboard
    • Insert special characters
  4. Module 4

    Format text

    • Bold, italic, underline, fonts, sizes and colour
    • Change case, superscript and subscript
    • Alignment and justification
    • Find and Replace
  5. Module 5

    Format paragraphs

    • Tabs (goodbye, spacebar) and indents
    • Line spacing
    • Bulleted and numbered lists
    • Borders, shading and Quick Styles
  6. Module 6

    Set up the page

    • Page breaks and margins
    • Paper size and orientation
    • Page numbers
    • Headers and footers
  7. Module 7

    Proofread and print

    • Spell-check and the thesaurus
    • Choosing a printer and print preview
    • Printing (and cancelling that 40-copy mistake)
Bexie, NETCONFIG's purple cow

Bexie's tip: Ctrl + Z undoes almost anything. Sadly, not Monday mornings.

Keshnie Bhugwandin, NETCONFIG's Microsoft Word trainer

Meet your trainer

Meet Keshnie. Keshnie has spent 10+ years helping people go from "Where's the save button?" to "Watch me build a table of contents." She has trained 1,000+ people, one-on-one and in groups, and she's famously patient.

Frequently asked questions

Do I need any Word experience?

No. If you can use a mouse and keyboard and open a folder in Windows, you're ready. We start from the very first screen.

Which version of Word do you teach?

Microsoft 365 Word, the version most workplaces use today. The skills also apply to Word 2021 and 2024. Microsoft stopped supporting Word 2016 and 2019 on 14 October 2025, so if you're still on those, tell us when you book and we can help you move across safely.

How long is the course?

One day.

Where is the training held?

At our office at 28 Essex Terrace, Westville, Durban; at your workplace, or online. We provide support throughout South Africa via dedicated technicians.

Will I get a certificate?

Yes. Choose an Attendance Certificate, or a Certificate of Competency if you complete a short practical assessment at the end of the day.

Is the course SAQA accredited?

Our courseware is aligned to SAQA unit standard

How much does it cost?

We quote on request.

What comes after Level 1?

Word Level 2 (Intermediate), then Level 3 (Advanced). Not sure which level fits? Send us a quick note and we'll help you choose.

Ready to make Word work for you?

Tell us who's coming and what suits you. We'll confirm dates, venue and price, with no pressure and no jargon.

Send my enquiry