Microsoft 365 Specialists & Cloud Services | NETCONFIG (preview v7)

Cloud & Microsoft 365 specialists who make work feel easier

Email that behaves, files you can find and a team that can work safely from the office, home or the airport lounge. We're Microsoft 365 specialists: we set up, move, secure and look after Microsoft 365 and Azure for organisations across South Africa, so your tech quietly does its job and you can get on with yours.

Microsoft 365 specialists, in a nutshell

NETCONFIG is a South African managed IT company, founded in 1999. Our head office is at 28 Essex Terrace, Westville, Durban, and our dedicated technicians support businesses across South Africa. We help organisations of all sizes and industries choose, move to, secure and get the most from Microsoft 365, Azure and Copilot, with expert support and training.

Since 1999
  • 1999The year we started helping businesses
  • 1Head office: Westville, Durban
  • SADedicated technicians supporting businesses across South Africa
  • 8Microsoft 365 services under one roof

Sound familiar?

  • "Which version is the latest?" (Hint: it's never final_FINAL_v3.docx.)
  • The server in the cupboard is older than your newest employee.
  • Someone clicked a dodgy link and now everyone's nervous.
  • You're paying for licences nobody's quite sure about.
  • Teams, SharePoint, OneDrive… you know they're there, just not how they fit together.
  • You'd like to try AI, but not before your files and permissions are sorted.

You're not alone, and none of this needs a big-bang project. We'll start where you are.

What our Microsoft 365 specialists do for you

Microsoft 365 migration, minus the stress

Email, calendars and files moved from old servers, Google Workspace or another provider, planned around your business so nothing important goes missing.

Plan my move

Business Premium security, switched on

Multi-factor sign-in, device management and email threat protection set up properly. Many businesses pay for these and never turn them on.

About Business Premium

Copilot, ready when you are

We tidy up permissions, help you choose who needs Microsoft 365 Copilot and train your team to use it well, from your Microsoft Copilot specialists.

Explore Copilot

Microsoft 365 Business Premium

The all-in-one plan with email, Office apps, Teams and built-in security. We set it up properly from day one, so your licences, sign-in protection, devices and email defences all work together.

About Business Premium

Azure servers & apps

Retire the cupboard server. We move workloads that need a server to Microsoft Azure, using a South African Azure region where it suits you.

Talk Azure with us

SharePoint & CRM Solutions

One tidy home for your files, simple workflows, and a CRM that keeps customers, quotes and follow-ups in one place, so nothing slips through the cracks.

See SharePoint & CRM

Microsoft 365 backup you've actually tested

A separate backup of mailboxes, OneDrive, SharePoint and Teams, so an accidental delete or ransomware is a bad afternoon, not a crisis.

See data protection

Training & everyday support

Friendly, practical training plus a helpdesk that knows your setup, so the tools you pay for get used.

See user training

Which Microsoft 365 plan fits your business?

Microsoft's three Business plans cover up to 300 users, and each one builds on the one before. Larger organisations move to Microsoft's Enterprise plans, and we can guide you through those too. Here's the plain-English version:

PlanWhat you getUsually suits
Business BasicBusiness email, Teams, web and mobile Word, Excel and PowerPoint, OneDrive and SharePointTeams who mostly work in a browser or on their phones
Business StandardEverything in Basic, plus the full desktop Office appsOffice-based teams who live in Word, Excel and Outlook
Business PremiumEverything in Standard, plus Intune device management, Entra ID P1 identity protection, Defender for Business and Defender for Office 365Organisations handling client or staff personal information (our usual recommendation)

Copilot Chat is included with eligible plans; Microsoft 365 Copilot is a paid add-on. Microsoft changes plans and prices from time to time, so we'll give you a current quote in rand.

Your data, kept close and kept safe

Data kept close to home Separate backup Sign-in protection

Stored in South Africa

Microsoft 365 tenants set up in South Africa keep core data (mailboxes, SharePoint and OneDrive files, and Teams chats) at rest in Microsoft's South African datacentres. Older tenants are sometimes stored in Europe, so we'll check yours.

Backed up separately

Microsoft keeps the service running; protecting your data is a shared job. We add a separate, tested backup so you can roll back to a known good copy.

POPIA, the honest version

POPIA asks you to take reasonable technical and organisational steps to protect personal information. We set up the technical side properly, and our Managed POPIA service helps with the rest.

How we move you to the cloud (without the drama)

  1. Chat & check

    We learn how your team works and look at your email, files, licences and devices.

  2. Plan & price

    You get a clear written roadmap, timeline and quote, with no jargon.

  3. Move & secure

    We move your data, switch on security settings and schedule the switch-over to keep disruption low.

  4. Train & look after

    We show your team the ropes, then keep everything updated, backed up and supported.

Why businesses choose NETCONFIG for Microsoft 365

Real people since 1999

Not a call centre. A team that knows your business.

One team for it all

Microsoft 365, security, backup, training and everyday IT support, under one roof.

Plain language

We explain things simply, and we'll tell you when you don't need something.

Based in Durban, supporting all of South Africa

Head office, Westville

Our head office is at 28 Essex Terrace, Westville, Durban.

IT support in Durban

Technicians across South Africa

Our dedicated technicians support organisations across South Africa, whatever their size or industry.

Talk to a technician

Cloud work, wherever you are

Most Microsoft 365 and Azure work happens online, so distance is never a barrier.

Book a free cloud chat

Microsoft 365 questions we get asked a lot

What does a Microsoft 365 specialist actually do?

We help you pick the right plans, move your email and files across safely, switch on the security features you're already paying for, train your team and then look after it all day to day.

Which Microsoft 365 plan does my business need?

Microsoft's Business plans (Basic, Standard and Premium) cover up to 300 users, and larger organisations use Enterprise plans. If you handle client or staff personal information, we usually recommend Business Premium, because it adds Intune device management, Entra ID P1 identity protection and Defender threat protection.

Is our Microsoft 365 data stored in South Africa?

If your tenant was set up in South Africa, Microsoft commits to keeping core data, including mailboxes, SharePoint and OneDrive files and Teams chats, at rest in its South African datacentres. Older tenants are sometimes stored in Europe. We'll check yours and explain your options.

Doesn't Microsoft already back up our data?

Microsoft keeps the service running and offers recycle bins and retention settings, but under its shared responsibility model your data is yours to protect, and Microsoft recommends you back it up regularly. We set up a separate, tested backup.

How long does a move to Microsoft 365 take?

It depends on how many people, mailboxes and files you have and where they live today. After a short assessment we give you a written plan and timeline, and schedule the switch-over to keep disruption low.

Will Microsoft 365 make us POPIA compliant?

No software can do that on its own. POPIA asks you to take reasonable technical and organisational steps to protect personal information. Microsoft 365, set up properly, gives you strong technical tools, and our Managed POPIA service helps with people and process.

What's the difference between Copilot Chat and Microsoft 365 Copilot?

Copilot Chat is included with eligible plans for secure, web-based AI help. Microsoft 365 Copilot is a paid add-on that works inside Word, Excel, Outlook and Teams using your own work data, so tidy permissions matter first. We help you get ready and train your team.

Do you support organisations outside Durban?

Yes. Our head office is at 28 Essex Terrace, Westville, Durban, and our dedicated technicians support businesses across South Africa. Most Microsoft 365 and Azure work is done remotely, so distance is not a barrier.

Moo! You read all the way down here.Bexie the purple cow, saying hello

Imagine what your team could do with Microsoft 365 working properly

Tell us a little about your business and we'll come back with honest, practical advice. No pressure, no jargon, and coffee's on us if you're near our Westville head office.