IT support in Edenvale that just keeps turning

Your tech should make work easier, not give you a daily headache. NETCONFIG looks after the computers, Microsoft 365, networks and security that keep Edenvale teams moving, with friendly people who explain things in plain English. Think of us as the IT version of the De Molen windmill on Van Riebeeck Avenue: reliable, always turning, and rarely the thing anyone has to worry about.

The NETCONFIG team at work
Trusted since 1999Friendly, jargon-free IT support

What we look after for Edenvale teams

Everyday tech niggles add up. We fix them, and then we work out why they happened so they stop coming back.

Managed IT support

Help desk, updates and monitoring for one fixed monthly fee, so problems get spotted before they slow you down.

Explore managed IT services

Microsoft 365 and Copilot

Email, Teams, SharePoint and Copilot set up properly, plus training so your team actually uses what you pay for.

See Microsoft 365 help

Cyber security

Think of it as locks, alarms and a security guard for your data: firewalls, secure sign-ins and staff awareness.

Read about cyber security

So, what’s bugging you most?

Tap one and we’ll point you to the right fix.

Your move

Pick what’s bugging you and we’ll show you how we’d tackle it. No sign-up, no sales pitch, just a friendly pointer.

Illustration of the areas NETCONFIG supports across Gauteng Edenvale, Gauteng

Areas we support in Gauteng

Edenvale is home base for this page, but our dedicated technicians look after teams right across the province. Type your area or tap a pill.

A quick tour of Edenvale, IT edition

Tap a landmark to see what it has in common with good IT.

Power dips and POPIA, sorted

Two things that sound scary and really aren’t, once someone has a plan.

When the lights flicker

A Highveld thunderstorm or a local outage can knock out the power without warning. We help you plan UPS backup for key kit, a backup internet connection, cloud-based files and tested backups, so a power cut is an inconvenience, not a crisis.

  • Your files
  • Your internet
  • Your computers
  • Your team

POPIA without the panic

POPIA has been enforceable since 1 July 2021. We put the tech safeguards in place (secure sign-ins, access controls, backups and a plan for when something goes wrong) and work alongside your legal or compliance advisers.

Tick each safeguard to see how we’d cover it. Nothing is saved.

Real or scam? Test your inbox instincts

Three quick emails. Tap your verdict and we’ll tell you what gave it away. No scores are saved, so go ahead and be brave.

Questions Edenvale teams ask us

Do you have technicians who support businesses in Edenvale?

Yes. Our head office is at 28 Essex Terrace, Westville, Durban, and our dedicated technicians support clients throughout South Africa, including Edenvale, Johannesburg and the rest of Gauteng. Most issues are solved remotely, and we arrange on-site visits when something needs hands-on attention.

How much of your IT support is remote, and when do you come on site?

Most everyday fixes, like passwords, email, software and security updates, are done remotely because that is usually the quickest route. We come on site for hardware faults, cabling, new office set-ups and anything that can’t be reached remotely.

What happens to our IT when the power goes off?

We help you plan for it: UPS units for key equipment, a backup internet connection, cloud-based files and regular backup checks, so your team can keep working and your systems restart safely when the power returns.

Can you help us with POPIA?

We look after the technical side: secure sign-ins, access controls, backups and a plan for handling a breach. POPIA has been enforceable since 1 July 2021, and we work alongside your legal or compliance advisers rather than replacing them.

Do you support Microsoft 365 and Microsoft Copilot?

Yes. We set up, secure and support Microsoft 365, help teams get ready for Copilot, and offer training so people get real value from the tools they already pay for.

What does managed IT support include?

Help-desk support, proactive monitoring and updates, security, backups and a dedicated IT manager who meets with you regularly, all for a fixed monthly fee set out in your service agreement.

How do we get started?

Book a free IT assessment. We’ll look at what’s working, what isn’t and what to fix first, then give you a clear, jargon-free plan.

Why is there a purple cow on your website?

That’s Bexie! She’s inspired by Seth Godin’s “Purple Cow”, and her name stands for “Be Exceptional In Everything”, which is what we aim for every time you call.

Psst… you found Bexie! Bexie, the NETCONFIG purple cow, peeking out and waving

Let’s make your IT one less thing to worry about

Book a free IT assessment and we’ll show you what’s working, what isn’t and what to fix first.