We keep your devices, Microsoft 365, data and security running smoothly.
Hillcrest is a place people choose for the views, the green and the slower pace. Your IT shouldn’t be the thing that makes you huff and puff, even if the Comrades runners do it every year.
NETCONFIG is a South African managed service provider (MSP), which is a fancy way of saying we’re a caretaker for your technology. We look after your devices, Microsoft 365, data, security and staff training under a clear service level agreement (SLA), so you know what to expect and who to call.
Our head office is at 28 Essex Terrace, Westville, Durban, and we provide support throughout South Africa via dedicated technicians.
Pick a Hillcrest favourite and see how it links to your IT
Pies, plants, pottery and a happy crowd. When the queue builds, card machines and Wi-Fi need to keep up. We look after the tech behind the counter so you can look after the customers.
Brilliant for the soul, not always brilliant for connection. If your Wi-Fi gives up the moment someone walks to the garden office, we’ll help sort it out.
The route runs through Hillcrest and Botha’s Hill, so race-day roads get busy. A lot of IT help can be done remotely, so closed roads are less of a problem. We don’t hit the wall either.
If you’ve said any of these in the last month, you’re in good company.
“The Wi-Fi drops the moment I walk to the back office.”
We look at how your network is set up and sort out the weak spots, so you stay connected wherever you work.
“Is this email real, or a scam?”
Phishing emails keep getting sneakier. We add layers of protection and help your team spot the fakes.
“Our IT person is also our office manager.”
Someone kind volunteered once and now they’re on call forever. We’ll take that off their plate and give them their weekends back.
“When something breaks, who do we even call?”
One number, one friendly team, and people who already know your setup. No explaining it from scratch.
Tap “That’s me” on any that sound familiar and we’ll show how we help.
Let’s have a chatSix ways we make IT the easy part of your week.
Your outsourced IT department: help desk, monitoring, updates and on-site help when you need it. “Have you tried turning it off and on again?” becomes our problem.
Explore managed IT servicesSet-up, licensing and everyday care for Microsoft 365, from Outlook to Teams and SharePoint, so you get your money’s worth.
Explore Cloud & Microsoft 365Layers of protection for your email, devices and data, plus help with the technical safeguards POPIA expects. Sensible security, minus the scare tactics.
Explore cyber securityGet started with Microsoft Copilot and smart automation safely, with your data and permissions sorted first.
Explore AI & AutomationBackups that actually get tested, so a lost laptop or a dodgy click doesn’t mean losing years of work.
Explore data protectionFriendly, practical training so your team feels confident with the tools they use every day.
Explore training
Think of it as the Comrades route, minus the blisters. Four easy stages, no cut-off times, and most of the uphill is done by us. Tap a stage to explore.
Tell us about your team and what’s bugging you about your tech. Biscuits optional.
We look at your current setup and give you a clear, prioritised plan. No jargon, promise.
We put the right tools, protection and processes in place, with minimal disruption.
Ongoing support, monitoring and regular reviews. You keep being brilliant.
KwaZulu-Natal is home turf. We look after businesses across Durban and the surrounding areas, and our dedicated technicians support clients throughout South Africa.
Tap a town to see how we help there.
Instead of calling someone only when things break, a managed IT provider looks after your technology all the time, a bit like a caretaker for your tech. We monitor, update, protect and support your systems under a service level agreement (SLA), so problems are often fixed before you notice them.
Quite often, yes. A lot of IT help can be done remotely, so a closed road doesn’t have to mean a closed business. If something does need a person on site, we’ll plan around it with you.
Our head office is at 28 Essex Terrace, Westville, Durban. We support businesses in Hillcrest and throughout South Africa via dedicated technicians.
Yes. We set up, manage and secure Microsoft 365, and we help you get ready for Microsoft Copilot by sorting out data, permissions and training first, so it’s useful and safe.
No IT company can do that on its own, because compliance also involves your policies and processes. We help you put the technical safeguards in place, such as access control, backups, email security and staff awareness. We recommend getting legal advice for the rest.
Get in touch through our contact page or call 087 354 5031. We’ll ask a few questions, look at your setup and suggest a sensible next step.
Tell us what’s bugging you about your tech. We’ll listen, ask a few questions and suggest a sensible next step. Pies are welcome, but not required.
