What We Solve preview

What We Solve

IT solutions for the everyday problems that slow your people down

Slow Wi-Fi, scattered files, suspicious emails, software nobody quite knows how to use. We fix the tech headaches, look after what you've got and help your team get more out of it. Everything we do is listed below, grouped by the kind of problem it solves.

  • Founded in 1999
  • Head office in Westville, Durban
  • Support throughout South Africa

Sound familiar?

Start with the problem, not the product

Pick the headache that sounds most like yours and we'll point you to the right kind of help.

Our services

Everything we do, in one place

AI & Automation

Let the robots handle the boring bits. Practical AI and automation that saves time on repetitive work, without turning your office into a sci-fi film.

Explore AI & Automation

Cloud & Microsoft 365

Work from anywhere, find everything.

Explore Cloud & Microsoft 365
  • Microsoft 365 Business

    Email, Teams, files and security set up properly, looked after day to day and ready when your team changes.

  • SharePoint & CRM Solutions

    One home for documents and customer details, so nobody has to dig through inboxes for "final_v7".

Cyber security

Keep the bad guys out and your information safe.

Explore Cyber security
  • Data Protection

    Monitored backups using a 3-2-1 approach (three copies, two locations, one off-site), so a lost laptop is an inconvenience, not a crisis.

  • Managed POPIA Compliance

    Help with the IT side of POPIA: protecting personal information, controlling access and recording the technical measures in place.

Microsoft 365 Training

Confident people, better results.

Explore Microsoft 365 Training

IT Management & Support

Tech that just works, every day.

Explore IT Management & Support
  • Structured Networks

    Cabling and Wi-Fi done properly, because great technology needs a solid foundation.

  • Voice & Video Solutions

    Calls and meetings that sound and look professional, from Microsoft Teams calling to meeting-room video.

How we work

Four steps, zero jargon

  1. Let's talk

    We listen first: your goals, your frustrations and how your team actually works.

  2. Audit & roadmap

    We check what you have and give you a clear, prioritised plan in plain language.

  3. Put it in place

    We set things up properly, train your people and make sure everyone's comfortable.

  4. Look after it

    We keep things secure, up to date and running, and suggest improvements as you grow.

Where we are

Local roots, nationwide support

Our head office is at 28 Essex Terrace, Westville, Durban, and we provide support throughout South Africa via dedicated technicians. Wherever your people are, help is a call or an email away.

FAQ

Questions people ask us

What kinds of problems does NETCONFIG solve?

We help with the technology your people rely on every day: IT support and networks, Microsoft 365 and the cloud, cyber security and data protection, training, and practical AI and automation. If it plugs in, logs in or connects to the internet, there's a good chance we can help.

Do you only help organisations in Durban?

No. Our head office is at 28 Essex Terrace, Westville, Durban, and we provide support throughout South Africa via dedicated technicians.

Can NETCONFIG make us POPIA compliant?

No IT provider can certify that an organisation is POPIA compliant. We help with the IT side, such as securing devices and data, managing who can access personal information, monitoring backups and documenting the technical measures in place. Your legal or compliance adviser remains responsible for the rest, and we are happy to work alongside them.

Is it safe to switch on Microsoft Copilot?

Copilot works with the information each person already has access to, so it is worth tidying up permissions and sharing settings first. We help you get those foundations right, then train your team to use Copilot confidently.

Where do we start?

With a conversation. Tell us what is slowing your team down and we will suggest a sensible first step, in plain language and with no pressure.

Imagine what your people could do with technology that simply works

Tell us what's getting in the way. We'll listen, ask a few good questions and suggest a sensible next step. No jargon, no hard sell.