Microsoft 365 Training for Your Team | NETCONFIG Durban

Microsoft 365 training for your team

Our Microsoft 365 training helps your people use Teams, Outlook, OneDrive and Copilot Chat without the “where did I save that?” panic.

The short answer

NETCONFIG runs hands-on Microsoft 365 training for people across South Africa, covering Teams, Outlook, OneDrive, SharePoint, Planner and Copilot Chat basics, at our Westville head office, at your workplace in Durban or live on Teams.

We also look after Microsoft 365 every day. Curious about the set-up side? Meet our Microsoft 365 Specialists.

  • Westville, your workplace or online
  • Groups or one-on-one
  • Certificate of Attendance
Illustration of a tidy digital workspace with chat, calendar, files and tasks side by side

From scattered to sorted

Here’s the everyday difference good training makes.

Before training

  • Files saved in five different places
  • Email chains nobody can follow
  • Meetings that end without clear next steps
  • That nagging “is this safe to open?” feeling

After training

  • One home for every file
  • Chats that stay on topic
  • Meetings that finish with clear actions
  • Confidence to spot a dodgy email

What your team will learn in our Microsoft 365 training

Seven practical skills, taught in plain language. No jargon, no death by slides.

Outlook without the overwhelm

Tame your inbox, calendar and meeting invites so email stops running your day.

Teams that talks sense

Chats, channels and meetings, and knowing when to use which.

Files that stay findable

OneDrive, SharePoint and Teams explained simply, plus safe sharing and working on the same file together.

Planner, To Do and Forms

Handy tools that keep tasks, checklists and quick surveys in one tidy place.

Word, Excel and PowerPoint online

Cloud habits for the apps you already use. Want to go deeper? See our Word and Excel courses.

Copilot Chat basics

What Copilot Chat can and can’t do, how to ask it well, and how to double-check its answers.

Safe habits that stick

Spot dodgy emails, use two-step sign-in properly and share files with the right people only.

Pick a path for every role

Not everyone needs the same thing. Choose a path, or mix and match for your team.

New starter

Anyone who’s just joined or never had proper training.

  • Sign in safely and set up Outlook and Teams
  • Find, save and share files in the right place
  • Meeting manners and everyday shortcuts

How training works

Four easy steps, and no one gets put on the spot.

  1. Step 1

    A friendly chat

    Tell us about your people, your setup and what’s driving everyone mad.

  2. Step 2

    A skills check

    A quick look at where everyone is today, so no one sits through things they already know.

  3. Step 3

    Hands-on sessions

    Real practice with the kind of files and situations you deal with, not made-up demos.

  4. Step 4

    Cheat sheet and follow-up

    A simple take-away guide, plus a Q&A afterwards while it’s all fresh.

Trainers who also look after Microsoft 365

Most training companies teach the software. We teach it the way your people actually use it.

  • We know real set-ups, because we support them every day
  • Our dedicated technicians know what your team has learned
  • Safe habits are woven into every session

Want us to look after the technology too? Explore our Microsoft 365 services.

Illustration of a friendly technician at the centre, connected to email, chat, files and security
Keshnie, NETCONFIG’s Microsoft 365 trainer

Meet Keshnie

Keshnie is a Microsoft Certified Trainer with over 10 years of experience, and she has trained more than 1,000 people. Her approach: a relaxed room, no silly questions, and lots of practice on the kind of work you actually do.

Where we train

Our head office is at 28 Essex Terrace, Westville, Durban, and we provide support throughout South Africa via dedicated technicians.

A NETCONFIG training session in progress

Our head office, Westville

Train with us at 28 Essex Terrace, Westville, Durban.

At your workplace

We can come to you in Durban, so your people learn in their own space.

Online

Join from wherever you are in South Africa. All you need is a laptop and a decent connection.

Help after the session

Already with us? Our dedicated technicians know what your team has learned.

Questions people ask

Do we need Microsoft 365 already?

Yes, the training uses the Microsoft 365 apps you already have. If you’re not on Microsoft 365 yet, our Microsoft 365 Specialists can help you get started first.

Is Copilot included?

We cover Copilot Chat, which comes with eligible Microsoft 365 plans, and show what the paid Microsoft 365 Copilot licence adds so you can decide if it’s right for your people.

Can you train at our workplace?

Yes. Our head office is at 28 Essex Terrace, Westville, Durban, and we provide support throughout South Africa via dedicated technicians. We can train at your workplace in Durban or live on Teams.

How many people can attend one session?

Groups or one-on-one training.

Is the training accredited?

Our Word and Excel courseware is aligned to SAQA unit standards. Everyone receives a Certificate of Attendance, and you can add an optional practical assessment for a Certificate of Achievement.

Will it help with POPIA?

The safe habits module covers sharing files carefully and spotting dodgy emails, which supports your POPIA efforts. It doesn’t replace a proper compliance programme, which is where our Managed POPIA Services come in.

Bexie, the NETCONFIG mascot

Ready when your team is

Tell us who needs what and we’ll suggest a plan. No pressure, no jargon.

Plan your team’s training

We’ll only use your details to reply to this enquiry, as set out in our privacy policy.